A: We're based in Auburn New York, and we're proud to be a part of the vibrant central New York local community.

CNY Custom Apparel is more than just clothing. It's a movement. We curate unique, high-quality apparel that celebrates individuality, connects community, and supports causes that matter. Join us and wear your passion with purpose.

The possibilities are endless! Rock your custom tee with your favorite jeans and sneakers for a casual look. Layer a custom hoodie over a dress for a touch of sporty chic. Accessorize with a custom hat to complete your outfit. Get creative and let your personality shine!

Ordering your CNY Custom Apparel is a piece of cake! Simply browse our collection, choose your favorite items, customize them to your liking (if applicable), and add them to your cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information. You'll receive an order confirmation email once your order is placed.

We accept all major credit cards, PayPal, Apple Pay. So, no matter how you like to pay, we've got you covered.

We work hard to get your orders processed and shipped as quickly as possible. If you need to make a change or cancel your order, please contact us ASAP at cnycustomapparel@gmail.com or 315-313-2885. We'll do our best to accommodate your request, but we can't guarantee changes or cancellations once an order has entered production.

Absolutely! If you have a specific customization request, please reach out to us directly using the form on our Custom Orders page. We're experts at bringing custom creations to life. Head over to our Custom Orders page to learn more about the process and request a quote. We can't wait to collaborate with you on your next masterpiece!

At CNY Custom Apparel, we specialize in bringing your custom apparel visions to life, whether it's for a team, event, or any group need. Placing a bulk order is easy! Just visit our Bulk Orders page to get all the information on the process and to request a personalized quote. Plus, we offer special discount pricing for bulk orders, so you get great value along with high-quality, custom-curated apparel. We're excited to help you create something amazing!

We offer free standard shipping through USPS for orders shipping within the US. If you prefer expedited shipping within the US, we offer Express, & Overnight shipping options for a fee. The shipping costs vary depending on your location and the size of your order. You'll see the exact shipping cost calculated at checkout before you place your order.

We ship our awesome apparel to tons of countries around the world! International shipping costs and delivery times vary depending on where you're at. Keep in mind that you might be responsible for any customs duties or taxes your country adds on. The shipping costs vary depending on your location and the size of your order, but you'll see the exact shipping cost calculated at checkout before you place your order.

Once your order is out the door, you'll get an email with a tracking number. You can use this to stalk your package's every move and know exactly when it will arrive. (No judgment here – we're all guilty of a little package stalking! 😉).

Most orders ship within 3-5 business days of being placed. Shipping times vary depending on your location, but you can typically expect to receive your order within 7-10 business days.

We want you to be completely stoked with your CNY Custom Apparel purchase. If you're not happy with your order for any reason, you can return it for a full refund within 30 days of receiving it. Just make sure the items are unworn, unwashed, and in their original condition. Check out our Returns Page for all the details.

Oh no! We're so sorry to hear that. Please contact us immediately at cnycustomapparel@gmail.com or 315-313-2885, and we'll make it right. We may ask for photos of the damaged or defective item to help us process your request.

To keep your custom gear looking its best, we recommend washing it inside out on a cold cycle and tumble drying on low. Avoid ironing directly on the design. For more detailed care instructions, check out the product page for your specific item.