Privacy Policy

Intro

At CNY Custom Apparel, we're all about transparency and keeping your personal info secure. This page spells out how we collect, use, and protect your data, as well as how we use those little cookies to make your browsing experience extra sweet.

Information We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How We Collect Site Visitor Information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why We Collect Site Visitor Information

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services
To provide our Users with ongoing customer assistance and technical support
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services
To comply with any applicable laws and regulations

How We Store, Use, Share, and Disclose Site Visitor Information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We don't share your personal info with any third parties, except when it's necessary to process your orders or provide services.

TWIPLA is a website analytics service that measures traffic on our website and collects general information from our website visitors. We create statistics to improve the experience of our website visitors. We never use cookies for this purpose. As a website operator using TWIPLA to conduct reach measurement, depending on the level of data protection we have activated, we may process information about the device you are using and its characteristics, information about technical characteristics of the website visit, the number of page visits and statistically relevant behavior of our website visitors. The technology does not use the collected data to identify individual visitors or to match the data with additional information about an individual user. Depending on the location from which you access our website, TWIPLA may not collect any information about the device you are using due to our technical settings.

How We Communicate With Site Visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookie Notification

Cookies are like tiny little sprinkles of data that websites store on your computer. They help us remember things like your login info and what's in your shopping cart, so you don't have to keep re-entering it every time you visit.

You have the right to access, correct, or delete your personal info at any time. You can also object to the use of your data for marketing purposes.

If you don’t want us to process your data anymore, please contact us at cnycustomapparel@gmail.com.

Types of Cookies We Use:

Essential Cookies: These are essential for our website to function properly.
Performance Cookies: These cookies help us see how you're using our site so we can make it even better.
Functionality Cookies: These cookies remember your preferences, like your language or location, to make your experience more personalized.
Targeting Cookies: These cookies help us show you relevant ads and promotions.

Managing Your Cookies:

You can control your cookie settings in your browser. You can block all cookies, allow only essential cookies, or customize your preferences.

The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

If you have any questions about our privacy policy or cookie notifications, please don't hesitate to contact us at cnycustomapparel@gmail.com.

Your Rights

You have the right to access, correct, or delete your personal info at any time. You can also object to the use of your data for marketing purposes.

If you don’t want us to process your data anymore, please contact us at cnycustomapparel@gmail.com.

Updates To Our Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Contact Information

If you have questions regarding our privacy policy or would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at: cnycustomapparel@gmail.com.